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Reynolds and Reynolds
Kettering, OH | Full Time
$54k-70k (estimate)
1 Month Ago
Dayton Physicians LLC
Kettering, OH | Full Time
$45k-56k (estimate)
7 Months Ago
Customer Service Specialist
$54k-70k (estimate)
Full Time | IT Outsourcing & Consulting 1 Month Ago
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Reynolds and Reynolds is Hiring a Customer Service Specialist Near Kettering, OH

Position description:
Our Customer Service Specialist regularly interact with internal and external clients, and have a reputation for delivering the highest level of product support. This role serves as a great stepping stone for associates who are looking to grow within our company as you have the ability to gain certifications on many of the products and services we provide to dealerships and learn more about our industry. You will spend the majority of your day communicating with customers in order to gather information and learn more about their needs and expectations.
We have several entry-level positions for those who enjoy problem solving, critical thinking, and working with others on a daily basis.
Requirements:
  • Bachelor's degree
  • Exceptional written and verbal communication skills
  • Ability to think critically, analytically, and problem solve
  • Ability to work in a team environment
Benefits:
Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work/life balance with paid time off. At our Dayton office, you can take advantage of our great training programs and facility amenities, including onsite dining, onsite medical center, and our fitness center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$54k-70k (estimate)

POST DATE

04/20/2023

EXPIRATION DATE

05/23/2024

WEBSITE

reyrey.com

HEADQUARTERS

KETTERING, OH

SIZE

3,000 - 7,500

FOUNDED

1866

TYPE

Private

CEO

TOMMY BARRAS

REVENUE

$500M - $1B

INDUSTRY

IT Outsourcing & Consulting

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About Reynolds and Reynolds

Reynolds And Reynolds develops a SaaS-based platform that offers CRM, accounting and document management solutions for the automotive retail industry.

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The job skills required for Customer Service Specialist include Customer Service, Problem Solving, Customer Support, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Specialist job description and responsibilities

Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

02/03/2022: New Britain, CT

Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.

01/27/2022: Lowell, MA

Customer agents talk to customers on behalf of businesses and companies.

01/30/2022: Rockford, IL

They help customers with their queries and complaints.

02/04/2022: South Bend, IN

A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.

01/31/2022: Rapid City, SD

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Specialist jobs

Certified Customer Service Specialist (CSS).

02/10/2022: Toledo, OH

Communicate as efficiently as possible.

01/12/2022: Gary, IN

Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.

02/13/2022: Galveston, TX

Position requires thorough knowledge of product lines and the ability to exceed customer expectations.

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6-12 months of customer service experience and/or training; or equivalent combination of education and experience.

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Step 3: View the best colleges and universities for Customer Service Specialist.

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